Phone: (773) 774-2200
Phone: (773) 774-2200
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Paragon Vision Sciences, the maker of our retainer lenses, has a series of short videos to help you review how to insert, remove, and care for your lenses:
Please visit their web site at http://www.crtvision.com/crt-lens-care/ to learn more
Frequently Asked Questions
What should I bring with me to each appointment?
You must bring all your retainer lenses and solutions to each visit. Also, make sure your lenses are clean and ready to be checked. If your appointment is scheduled within 6 hours of removing your lenses, store them in Unique PH or Boston Simplus instead of Clear Care Solution. Lastly, many patients have found a written list of questions is helpful so we can address any issues that have come up since your previous visit.
Don’t panic! This is very common during the first few months of wearing the lenses. This is why we recommend an extra pair of retainer lenses with the program. All retainer lenses are under a one month warranty against breakage. If your lenses break, DO NOT DISPOSE OF THE BROKEN PIECES, YOU’LL NEED THEM TO OBTAIN PROPER CREDIT. If you decide not to purchase additional pair of lenses we can always expedite the order . You will receive your lenses within 2-3 business days. For the fastest response, you can email us at firstname.lastname@example.org or call our office at 773-774-2200.
What should I do if I have a question before my next appointment?
One of the services we’re most proud of is the accessibility our patients have to our doctors. We understand there are many questions during the first few weeks of wearing retainer lenses, so don’t hesitate to ask! You can always reach us via email at email@example.com or by telephone at 773-774-2200 If you need an immediate response to a medical question, you can reach any of our doctors on their private cell numbers given to you during your initial visit to our office.
What if I can’t see the board during the first few weeks?
It may take up to six weeks for a new patient’s vision to improve to the point of seeing very clearly from a far distance. If your child has a problem seeing the board from the back of the room, you can allow them to wear an older pair of glasses with a much weaker prescription for the first few days. Also, you can ask your child’s teacher to allow them to sit in the front of the classroom.
How long do I have to wear the lenses before bed?
We recommend wearing the lenses 30 minutes to 1 hour before bed.
How many hours can I wear my lenses per night?
8 hours is the ideal length of time the lenses should be worn. But anywhere from 6-12 hours is fine.
Will I be able to see 20/20 the next day without my glasses?
No. The first day, your vision may not improve and if it does, it only lasts for a couple of hours. You will need to wear an older pair of glasses at this time.
Can the lens get lost in my eye?
No. The lens can move off center, but it can’t go “behind” the eye. There is tissue and muscle that surrounds the eye, preventing this from happening.
What should I bring with me during each follow up visit?
You must bring all of your retainer lenses and solutions to each visit. Your lenses should be clean and ready to be checked.
What do I do if I break or lose a retainer lens?
DO NOT DISPOSE OF THE PIECES. For the fastest response, email us at firstname.lastname@example.org or call 773-774-2200
What if I have a question before my next appointment?
One of the services we’re most proud of is the accessibility all our patients have to our doctors. You can email us at email@example.com or call 773-774-2200
Will my lenses always be this uncomfortable?
No. You will feel your lenses the most for the first week while your eyes are open. Each night that you wear the lenses, they will become more comfortable. By the end of the month, most patients’ lenses are so comfortable that they almost forget that they have them in.
What do I do if I can’t find the solution in stores?
If you are unable to find the solution you usually use, never pick your own to try. ALWAYS make sure to contact our office first.
Is it normal to see “double”?
Yes. The first week or so, it’s very normal for an object to appear clear looking straight ahead and have a slight shadow or halo surrounding the object.
INFORMATION ABOUT SOLUTION:
For the best results and health of your child’s eyes Unique PH and PROGENT is our recommended brand of choice for soaking and disinfecting CRT lenses.
Menicon Unique pH® is a highly effective and well respected multipurpose solution for gas permeable contact lenses. This solution conditions lenses by adjusting to the eye’s natural tear pH to enhance the wettability and comfort of gas permeable contact lenses on insertion. This formula is designed to provide a soothing effect during lens wear. The solution disinfects lenses using antimicrobial agents, which destroy harmful microorganisms (germs), commonly found on the surfaces of lenses. Simply by soaking it removes dirt, protein deposits and debris from your contact lenses. N
For the best results and health of your child’s eyes our office recommends PROGENT BIWEEKLY DESINFECTANT since it is the most effective solution available on the market that cleans lenses and removes surface protein deposits after a short soak without manual rubbing.
Menicon PROGENT is a highly effective deposit and protein remover, a cleaner compatible with all CRT contact lenses. In fact, it is ideal for the growing number of gas permeable lenses that have surface plasma coatings for comfort that should not be mechanically cleaned or rubbed. Simply soaking the lenses for 30 minutes will ensure the removal of deposits as well as the organisms most likely to contaminate lenses, including bacteria, fungus, molds and yeasts. It is recommended that patients remove proteins with Menicon PROGENT bi-weekly.
TO ORDER SOLUTIONS SIMPLY GO TO http://store.meniconamerica.com/patient and under first time patient registration enter your e-mail address as well as your eye care professional’s starter code: Ideal Family Eye Care 011-395-K
Once you have registered, you will have access to Menicon’s line of lens care solutions.
Always contact your practitioner if you are planning to change recommended solutions!!!
There are other, however less favorable solutions that are available in TRAGET, WALGREENS ANS CVS BOSTON SIMPLUS , CLEAR CARE or PEROXY CLEAR might be alternatively used, however they are less likely recommended by Ortho K specialists around the world.
Alternative Cleaning Systems
Alternative Multipurpose solutions are used to clean lenses. One solution is used for everything. **** Avoid rinsing with Peroxy Clear and Clear Care since it will burn !!!!! It must soak for at least 8 hours before those solutions will turn into neutral water. **** Always use designated containers for Peroxi Clear and Clear Care
How to Disinfect Your Lenses in solutions
Clear Care and PeroxiClear are similar systems, they are interchangeable products. Both systems actively clean and remove protein from the lenses, while killing germs and bacteria which can cause eye infections. This system is reserved for patients that require a system without preservatives. Follow the instruction directions while using those two products
Clear Care Basics:
Lubrication Drops: are used before retainer lenses are placed in the eyes at night and before they are removed in the morning. All those drops are available in CVS, TARGET, WALGREENS.
RECOMMENDED!!!! Refresh Optive Preservative Free is a lubrication drop made by a company called Allergan that is Preservative free and it comes in vials. It’s placed in the eyes before retainer lenses are put in at night and before they are removed in the morning.
Refresh Liquigel is a lubrication drop made by a company called Allergan . It’s placed in the eyes before retainer lenses are put in at night and before they are removed in the morning. It is not preservative free. It is a thicker drop that makes your lenses more comfortable when you put them in at night. It is not preservative free so might in some cases crate residue on lenses.
Systane Ultra, made by Alcon, is another popular and easily obtained lubricating drop. It is available at most Target, Wal-Mart, drug stores and supermarkets.
Refresh Optive, also made by Allergan, is a thicker drop that makes your lenses more comfortable when you put them in at night.
INSERTING YOUR LENSES http://www.crtvision.com/crt-lens-care/
If your lens lands on the white part of the eye:
Removing Your Lenses without a Plunger
Method 1: Use of plunger as instructed by your doctor
Method 3: Two-Finger
5526 "B" N. Milwaukee Ave
Chicago, IL 60630